Hello AOSA Members,
I know it has been a little while since I blogged but life is busy and that is a good thing. I am currently half way through my military commitment. So far, I have learned so much about real life optometry. I have come to the realization that you can not please every person. I think it is important to put all the effort into pleasing patients and devoting your practice for customer service. But some patients can’t be pleased and that’s real life. The important thing to remember is to not take it personally. I have only had a couple of patients that have been displeased and I took it real personally but after evaluating our practice and the process’s I realized it was the patient. But always try to keep a fresh mind on how you do things. Always evaluate your process and staff and that evaluations will make your life interesting. I want to thank AOSA for the opportunity to blog and please feel free to contact me at anytime at tyson_allard@yahoo.com
Thanks,
Dr. Tyson Allard
USAF
